Privacy Policy
1. Introduction
At NOVA AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant software and related services.
By using NOVA AI, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Payment information (processed securely through third-party payment processors)
- Device information (device type, operating system, unique device identifiers)
- Usage data and interaction patterns with the AI assistant
2.2 Voice and Audio Data
NOVA AI processes voice commands to provide AI assistant functionality. Voice data is processed locally on your device whenever possible. When cloud processing is required for advanced features, voice data is encrypted and transmitted securely.
2.3 Automatically Collected Information
We automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, and app usage statistics to improve our services.
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain NOVA AI services
- Process voice commands and deliver AI assistant functionality
- Improve and personalize user experience
- Process payments and manage subscriptions
- Provide customer support and technical assistance
- Send important updates and security notifications
- Analyze usage patterns to enhance our services
- Comply with legal obligations and protect our rights
4. Data Storage and Security
We implement industry-standard security measures to protect your personal information. Your data is encrypted both in transit and at rest. We use secure servers and follow best practices for data protection.
Voice data is processed with special care - most processing occurs locally on your device. When cloud processing is necessary, voice data is encrypted, processed, and then immediately deleted from our servers.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a business transfer or merger
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Voice Data Control: Disable voice processing features at any time
To exercise these rights, please contact us at privacy@novaai.com.
7. Children's Privacy
NOVA AI is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.